Ratings & Reviews

Overall Rating

4(5 reviews)80% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Other than the parking, I have no complaints.submitted by Lindsay H. - |Recommended: YesThe Lux has been a great place to live other than the automatic parking garage. If I would have known how much of a hassle the parking system would be before moving in, I would have just found different parking arrangements. There is no way I would pay for this service every month. I also was not aware that the pool would be closed for construction for the entire summer when I signed my lease moved in last spring. This definitely was something that I was looking forward to and ultimately disappointed by.
response from property -Thank you for your review and feedback, Lindsay! As always, if you have any questions or concerns please stop by the Leasing Office or give us a call at (608) 237-6030
It's greatsubmitted by Chao J. - |Recommended: YesIt's great
response from property -Thank you for the review!
Good bones, poor upkeep.submitted by Stephanie B. - |Recommended: NoThe building is great, can't hear neighbors often. The upkeep by staff is poor and communication is poor. Seems as though everything has to go through upper management so it takes months to get things done. Not necessarily the employee's fault all the time. Pool has been closed for 6 months. Work out facility is great. Roof is very nice. Parking is okay, but difficult if you need to leave immediately and gets a bit backed up during rush hour
response from property -Hello, Stephanie. Thank you for taking the time to leave us a review and providing us with your feedback. We apologize that you feel this way towards our staff. Our staff strives to provide the best service to everyone who visits our community no matter if the individual is a resident or not. We would like it if you could come by our office or give us a call at (608) 237-6030 at your earliest convenience. Thank you!
Good, but parking kills itsubmitted by Arturo F. - |Recommended: YesBeautiful apartment, reasonably priced, great staff, but parking sucks
response from property -Thank you for your kind words and feedback on The Lux, Arturo!
Good placesubmitted by William T. - |Recommended: YesNice place
response from property -Thank you for the review and recommendation, William!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Lux, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Lux, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose