|Recommended: YesGreat place to live — It’s a place that makes me feel safe and a place I can be relaxed in
Thank you so much Haley. We are so glad you enjoy our community and are so glad to have you as one of our residents!
|Recommended: YesGood place for students — Good apartment for students who are looking for a laid back property with great amenities. The view from the roof is amazing on a warm summer day. Front office staff are always available and willing to help with any concerns. Parking is expensive though, so may want to consider this when signing.
Hi Tessa, Thank You for the review. As our parking may seem high we are actually the least expensive in the area. Many of the surrounding communities charge well over $ 200.00 per month. However, we greatly appreciate the nice comments about our community and staff. As always we love hearing from our residents. Thank You, The Lux team
|Recommended: YesLet's get you living in Luxury — I am shookt to this day on how well the lux and all their staff has treated me. Not only have I fallen in love with the community I also feel like this is my second family. From bringing packages to my door and also enjoying their residents events they truly understand what it is to make living here a luxury. Ashley is my favorite manager and the new folks who work here are the best
Thank you so much for your feedback! We love having you all as residents!
|Recommended: YesExcellent Apartment Building — I absolutely love living here. Great location, great view, and great amenities makes this one of the best places I have ever lived.
Froylan that you so much for your kind words, we love to hear that our residents are enjoying their apartment home! As always if you need anything please reach out to us at the office we are here to assist. Charlotte Adams Property Manager
|Recommended: YesReally enjoy the people who work here, all friendly and welcoming — It has a lot of nice amenities and people living and working here.
Abby, Thank you so much for your kind words! We hope you have been enjoying Resident Appreciation Week, be on the look out for more fun events coming up. As always if you need anything don't hesitate to contact the office. Charlotte Adams Property Manager
|Recommended: NoOverall, ok. — The apartment is really nice, well maintained. Maintenance staff is very good. They came this week to the apartment, and followed up. Problem is that the apartment was not ready at the move-in. There were flies and spiders all over the apartment. The sofa sets were in boxes. No one came to open the boxes, despite the repeated requests. There was no parking here last month. I had some large stuff to move in. I got delayed in my apartment, and they called the tow away, which was ok because that is your policy. The tow away guy was just putting chains when i got back. I gave him 150, and he still treated me like a criminal. He kept threatening me to move the car right away, while I was still taking out the stuff from my car. The nice apartment and property hasn't quite compensated for the poor management and the shabby treatment.
Ram, Thank you for taking the time to review The Lux, we work hard to make sure that everyone has a smooth move in experience and we apologize that it was not that for you. The sofa's arrived on the day of move in due to a truck delay our staff acted quickly to get the sofa's placed and unboxed. Our parking structure was still in its final stages of completion at move in but has since opened up for use. If you would like to add parking to your lease please let us know!
|Recommended: YesExcellent and optimal — It caters to a variety of needs.
Haeedar, We are so happy to hear that your are enjoying your new home! Please always know we are here in the office to answer any questions or assist in anyway we can. Charlotte Adams Property Manager
|Recommended: YesFirst Few Months Going Well — As someone who just moved in August, I've had a very good experience living here. The staff has all been kind and I've never had any issues. I would absolutely recommend a friend to live here
Alexa, Thank you for the 5 star review! Our staff works hard to make sure that our residents are happy and have everything they need, always feel free to reach out with any questions or concerns. Charlotte Adams Property Manager
|Recommended: YesIt's a very pleasant environment over all — It's very friendly, easy assess to everything. Very friendly staff. Beautiful roof top.
Yizhou, We are so happy to hear that you are enjoying The Lux life and all our amenities! Never hesitate to stop by our office with any questions or concerns or just to say hi! Charlotte Adams Property Manager
|Recommended: YesVery modern and reasonably priced — It's super nice, the staff is extremely helpful, and the price is reasonable for all of the items included.
Alayna, Thank you so much for your review of our property. We appreciate having residents such as you. If there is anything that we can do for you, please feel free to stop by the leasing office or give us a call. Again, thank you for being such a fantastic resident! Dena Costello, Regional Property Manager
|Recommended: NoDecent, lots of hidden fees. — A lot of hidden fees and end of term expenses that were not explained at all, even with follow up emails which were never answered .
Ian, I am so sorry to hear that you are unhappy with your living experience at The Lux. We pride ourselves on our open discussions regarding all fees and expenses. If there is something you feel you need additional information on, please stop by the leasing office or give us a call. We want to address any issues you might have as our residents matter more than anything. Dena Costello, Regional Property Manager
|Recommended: YesBeautiful apartments with great location — Peace and control
Yareslie thank you for your 5 star review we are so happy to hear that you are loving The Lux life! If you every have any questions or concerns please do not hesitate to contact the office and myself or anyone in the office is happy to assist. Charlotte Adams Property Manager
|Recommended: YesGreat Apartment — The Lux is a really great apartment with great views and super nice staff Great place to live
Katie, Thank you so much for your review of The Lux! We appreciate having exceptional residents such as you. If there is anything we can do for you, please stop by the office or give us a call. Dena Costello, Regional Property Manager
|Recommended: YesThe Lux — Great place to live. Very friendly management and awesome amenities for the price.
Tyler, Thank you very much for your great review of The Lux! We are glad that you have found our property to be great. If there is anything we can do for you, please stop by the leasing office or give us a call. Dena Costello, Regional Property Manager
|Recommended: YesOverall Wonderful 12 Months At The LuX — If you are looking for a professional and chill atmosphere apartment complex, this appt. complex will fit those needs. I never had any issues with any staff or maintenance employees. The parking out front is limited but I was always able to unload and load my belongings without any major problems. The only issue was the thin walls. Especially, above and below. Watch out where you put the TV as the volume from that can cause some issues. Honestly, my experience was great at the lux and i would recommend it to anyone looking for a single studio or a double.
Stephen thank you for the 5 star review we are so happy to hear that you enjoyed your time here at The Lux!! If you ever find yourself back in Madison The Lux would love to have you return as a resident. Charlotte Adams Property Manager