Ratings & Reviews

Overall Rating

4
(57 reviews)
86% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Margaret K. - |Recommended: YesLux — Looks great so far
response from property -Thank you for your kind words, we hope you enjoy your stay at Lux Madison.
submitted by Teague O. - |Recommended: YesCool place to live — nice place
response from property -Thank you for your kind words. We hope you enjoy your stay at Lux Madison.
submitted by Cameron B. - |Recommended: YesCameron Brace — It was nice moving in
response from property -Thank you for your kind words. We hope you enjoy your stay at Lux Madison
submitted by Nicole D. - |Recommended: YesGood-just need maintenance — Our first impressions of the apartment are almost perfect except our washer has not worked for the past few days and maintenance has not come yet.
response from property -We are happy that you had a good move in. We see that maintenance has been up there and hopefully everything was completed to your satisfaction. Thank you for choosing Lux Madison.
submitted by Haiyang L. - |Recommended: YesGood — good
response from property -Thank you for taking the time to let us know how your experience has been so far living at The Lux! We appreciate your feedback and hope you enjoy living here as much as we enjoy having you.
submitted by Jiancheng Z. - |Recommended: YesActually well — good
response from property -Thank you for taking the time to let us know how your experience at The Lux. We appreciate your feedback and hope you enjoy your time here!
submitted by Angela G. - |Recommended: YesNice Apartment — It’s a nice apartment with great amenities with a convenient location close to UW-Madison local restaurants shops.
response from property -Thank you for taking the time to let us know how your experience at The Lux has been! We appreciate all your feed back and enjoy having you here!
submitted by Jianfeng Q. - |Recommended: YesGood but not enough — Good but not enough
response from property -We are sorry that you are unhappy with our community. WE would love to schedule a meeting with you to discuss your concerns and be able to understand how we can improve our services going forward.
submitted by Ashwin M. - |Recommended: YesGreat condition and loccation — The area is really busy so it's great for finding things to do in Madison
response from property -Thank you so much for the kind words. We are excited to have you living at our community this year!
submitted by Paityn M. - |Recommended: YesGood Place to Live. — .
response from property -We are so excited to have you living in our community this year! Please let us know if there is anything we can do for you during your stay.
submitted by Dalei H. - |Recommended: YesLike our home — it is a great place, just like my home
response from property -We are so excited to have you living in our community this year! Please let us know if there is anything we can do for you during your stay.
submitted by Isabelle R. - |Recommended: YesGood — I am having troubles with packaging and have noticed so far that the amenities that are in the building are unavailable such as the pool and I am unsure of the process of using the movie theater.
response from property -We are sorry you are having this issue. Id love to schedule a meeting with you to discuss all of your concerns and how we can improve going forward. Thank You
submitted by Wenhan Z. - |Recommended: YesBeautiful, Advanced, Perfect, Cozy — This is a very cozy apartment. The staff is very welcoming and the living conditions are excellent. The geography is also perfect and the transportation is convenient.
response from property -We are so excited to have you living in our community this year! Please let us know if there is anything we can do for you during your stay.
submitted by Quanicka M. - |Recommended: YesI love the atmosphere of the lux it’s definitely a place to call home — Living at the lux is true luxury
response from property -We are so excited to have you living in our community this year! Please let us know if there is anything we can do for you during your stay.
submitted by Luke M. - |Recommended: NoNot worth the rent, poor management — I was living here starting at the end of the pandemic, so many of the amenities were closed until at least 2021. By the time all the other amenities reopened, the pool closed down for most of the summer. This was unfair as one of the main appeals of this place was the amenities, and if management had no control over the situation we should have at least received a rent discount to make up for it. My main problem with the lux was the poor management and unreasonable prices for an apartment building that is mainly used by college students. There were several times throughout the year that I attempted to contact management, and I either received no response or was told that they would get back to me, and they never would. In the beginning of the semester, packages that were delivered were put on a table by the mailboxes. A few months later they were being delivered to our doors, and then a couple of weeks after that they were just hidden in the office so you could only get them during business hours. Throughout this whole process management never updated us on what was happening, so it was a guessing game trying to determine where the package would be. Many times I tried contact the office only for them to ignore my calls. One time I called them from the lobby and watched them ignore my phone call. I paid 1500 in rent for a one bedroom apartment. On top of that, I was nickel-and-dimed with every possible little fee they could think of. Instead of a security deposit, they gave us a list at move out of how much we would be charged if we dared leave anything dirty. They wanted us to clean the most obscure things, like the insides of the tracks on the sliding doors and the outside of the cabinets. The penalty of not doing these things was more fees. Overall, the building was nice and the in-unit washer and dryer was great, but the management and high rent dissuaded me from resigning. I would not recommend this place to a friend because you are going to overpay for rent and get nothing besides the in unit washer and dryer in return.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Yugo Madison Lux, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Yugo Madison Lux, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose